Working retail sucks…Sales Assistant Job

I started working as a sales assistant when I was 16. It was my part time job I did whilst I was a school to get a bit of work experience, which is always valuable when I apply for ‘real jobs!’

Since quitting university I’ve been temping there and I hate it. There are so many rules and regulations, it’s just pathetic! I feel like saying ‘It’s just a shop, who cares?’
This co-worker who I work with, she is so annoying. She’s in it for life and obviously loves her job. She knows I have a privileged upbringing and a good education. She knows I hate retail and I do not disguise this fact. Working in retail means that many colleagues are going to be quite bitter and jealous even if they claim to love their jobs. This particular co-worker thinks she’s great because she’s a ‘senior sales assistant’ and she actually boasts about it to people because she earns a laughable £9000 a year. It’s just pathetic. She is pathetic.

The customers are so annoying. Many of them treat you badly and act like they are far superior to even talk to you. The litter the shop, ask stupid questions, mess up displays, moan etc. I don’t take any rubbish of them and the ‘senior sales assistant’ told me off for not being polite enough to customers. I basically just laughed at her. Many of these deluded customers need shop staff to fawn over them, apologise for things, which aren’t the assistant’s fault, and they need the assistant to give them a bright cheery smile and thank them for shopping at the store. To need your self-esteem validated this way is just pitiable. To be honest, I live in a small-minded town where the inhabitants have such worthless and pointless lives; the only time they can truly feel valued is when a retail worker sucks up to them.

Working retail seems to be pointless. I get £5.20 an hour, fine for me, I live at home and have no bills to pay etc but how can someone with bills to pay, rent to pay, food to pay for etc live on this? I never feel any sense of pride or accomplishment. I don’t bother helping idiotic customers. There is no future in retail.

I am planning to work in an office and making many applications to various places. It really is ridiculous how someone who works say, as an office administrative assistant is seen as being higher up the food chain and in a more respectable position than a retail sales assistant.

I am only doing this job till something better comes along, it’s something to do and keeps me well stocked in clothes and cosmetics. I think of quitting every single day I work there. Running around picking up stock off the floor is no way to make a living.

The highlights of the job are staff discount, laughing at co-workers, laughing at customers and being as rude as possible to them and…well that’s about it. It’s just so boring. I’m counting down the days till I leave…and as soon I get a better job I have no qualms about walking out on the job.

Uncategorized






Old Comments:

  1. WOW...I can TOTALLY relate...i word retail also...i ABSOLUTELY DREAD it but eh....gotta do it for the time being...hopefully ill find a better job sumtime soon
  2. you're a pathetic, spoiled, elitist who is obviously ungrateful for your "privileged" background. why dont you stop being a snob, grow up (and move out of your parents house), and do something you actually like instead of insulting others in regards to their career choices. real people do what they enjoy. losers complain about it. the way you obviously equate success in life with the amount of money you make, one would think you were american.
  3. Actually, you're the patethic one...I guess you have a boring pointless retail job? I have a job I love now. And my own flat.
  4. i sware to god that retail does suck. i worked for ross stores and let me tell you people take ross for granted. we have cool things and cheap stuff and all people do is take shit for granted and make a mess were ever they can in the store. Ones i had this rich stupid lady that wanted me to go flush the damb toilet for her cause someone didnt flush. hell no im sorry but i will not sink that low. i didnt do it for her if she wanted to crap she had to flush it her self. may i also add that none of the stupid managers know what the hell they are doing. They expect you as an employee to do as they say when they dont even know what they mean, then you get in trouble for asking questions. I my self was fed up with it today i had had it. I quit beffore my shift ended. I use to be a dental assistant who loved her job. My husband is in the military so we move from place to place so i had to quit my job at the office. Just cause im an employee doesnt give them the right to treat me like crap and yell at me in front of customers when all im doing is trying to ask a question to do my job right. Then they cut your hours i worked 2 days and rest for a week. I told my boss he could keep his job cause i was quiting. I love shopping there but working there sucks big time. I cant wait to go back to school and do something i really love.
  5. WOW i can so relate to this. But you (the originally author of the first post), you need to quit complaining and making yourself seem so "high" and acting so snobbishly. If you hate it so much, and you come from such a privileged background, then obviously, you must or ur family must have enough money to pay your way entirely and you wouldnt have to work in a stupid retail job for minimum wage. so you must not be that privileged if you are working there temp to pay any kind of bills. although, i do agree with u that retail is crap, ive dealted with so much shit working in retail its disgusting. in fact i accepted a job in retail and went to work today as my first day then quit half way thru today! it is not for me, to deal with valley girl sounding coworkers, rude snobby coworkers, crazy customers who act like ur on commission when ur not and u gotta help them bc ur boss is on ya to talk to all those customers. i know how that feels and today i quit my job in retail. my first day on the job and i quit. yes that is how bad it is.
  6. People like you are what makes the customers pissy with us in the first place.

    The rules are there for a reason, not just to annoy you.

    You never EVER speak rudely to a customer, even when they deserve it. You carefully word your response in a way that they don't realise they're being insulted unless they use their brains.

    And just who the hell is your manager? Are they brain dead or something.

    You're looking for an office job? What the hell kind of place would hire someone who disrespects co-workers and customers?

    An attitude like that is going to get your round english arse fired.

    So why don't you toddle on back to your Daddy and let someone who deserves your job to have it.

    Snob.
  7. ***You never EVER speak rudely to a customer, even when they deserve it. You carefully word your response in a way that they don't realise they're being insulted unless they use their brains.***

    Ive worked in retail for years now, currently in the insurance field.

    My question is why?

    What I mean is I know this, in fact I fully live it on a daily basis, but realisticly in a real world in a normal retail store, wouldnt a customer respond better if you acted like a normal person and not like the zombie sales rep that we are all trained to be like.

    I know from experience when I go into a store I shy away from the sales reps, simply because when its my own time I hate being around fake people.

    Being a fake person is exactly what you come off as when you portray yourself as such.

    Just something Ive noticed over the years.
  8. I work in retail and I love it. I don't come from a wealthy family, so I need this job. I suppose I could find a better paying job, but my co-workers and my job make up for the pay. Plus it's a big workplace (200-300 people) but not too big.
    If a customer doesnt like the store/workers, etc. than in most cases they just transfer their business elsewhere. Today many companies are offering pretty much the same products, so the only way to separate yourself is to offer great service. Plus, that's how you get more clients. I'm still in school (19 years old) so it's very convenient..
  9. i have worked in retail for 2yrs as a sales assistant and i dont love it but i enjoy it, yes you get crappy customers who think you are there for every beck and call but you also get the lovley ones which in a way make up for it, i like to help people and find it pleasing when i can help them, if they are rude to me, i still help them as much as possible but if they are nice and genuine, i find myself going the extra mile to really give them a good service.
  10. I could've written this post myself. I am going to school so I decided to get an easy job to make some extra money to make my life a little easier, to buy books, a little food, etc. I don't have big expenses. That's all paid for. I had assumed that others working retail would be in my position, going to school, preparing to do something else with their lives, knowing that retail is a simple job with no future.

    I was astonished to find out that for most retail workers it is quite the opposite. Most of them view it as a "career," and most of them apparently aren't going anywhere else in their lives. I have also been astonished to find that, at least at the mall I work at, most of the retail workers are either simply high school graduates, or more often they didn't even graduate at all.

    I have never worked with such backwards, ignorant, self-righteous idiots before in my life. I had no idea people like this even exist. It's been a surreal experience. I could go on and on.

    Oh, I forgot to mention that most of my fellow retail workers have very shitty lives. Husbands and boyfriends in and out of prison for various violent offenses. Most of them are overweight, in poor health, take about ten cigarette breaks a day, and are nearly illiterate. I have finally realized that conversations with them are impossible. All they are capable of is 30-second nonsense conversations (referred to as "bullshitting") with the customers as they stand at the cash wrap.

    I realize not all of your experiences are as severe as mine. I just needed to vent this. It's nice to find a place where others relate. I really pity anyone who considers retail a career. It's sad that there are some people who have no other options in life.
  11. Quote:
    Originally posted by Unregistered
    you're a pathetic, spoiled, elitist who is obviously ungrateful for your "privileged" background. why dont you stop being a snob, grow up (and move out of your parents house), and do something you actually like instead of insulting others in regards to their career choices. real people do what they enjoy. losers complain about it. the way you obviously equate success in life with the amount of money you make, one would think you were american.
    Dude she's obviously NOT THAT SPOILED if she's working a $hitty retail job...esp after graduating college. If she was spoiled, she wouldn't be working any job at all...or else she would be "temping" at a posh country club or better yet, already have a "real career job" lined up at her parents' business.

    Yes the girl who wrote this story is bitter, but what can you expect? She worked her butt off through college and probably paid a bit into it too(although not nearly as much as she'd probably pay if she lived in the United States, where even the PUBLIC colleges are a lot more costly), yet she's working a highschooler's job. I can't really blame her.
  12. I can relate to this so much!! After college, I couldn't find a "real career job" either and reluctantly had to work at Macy's department store(search this site for my story about it). It didn't pay peanuts!

    It is so embarrassing to be stuck working a "highschooler's job" after investing so much time, money, and effort into college. And you are so right when you say that people regard an office job so much higher than a retail job...when I was working retail at age 22, I found a lot of "eligible bachelors" to be rather turned off by this. They misperceived me as "slow/dumb" or "immature" because my "big career"(sarcasm) was in retail. Also, some of my so-called "friends" made fun of me about my retail job or asked me why I wasn't working a "real job." It was mortifying. Thankfully, people started viewing me better when I got better-paying jobs...ESPECIALLY when I got my current office admin job...but apparently people even regard a well-paid, self-established exotic dancer better than they do a broke, min wage retail worker!!

    I can't relate to the "being rude to customers" part, because even during the times that I was embarrassed or ashamed of my dead-end job, I was consistently cheerful and accomodating to customers. But my guy friend can certainly relate to this!! He too couldn't find a "real career job" after college and was stuck working at a grocery store deli. He couldn't find an office job until 3 yrs later, and this "better job" didn't pay him enough to allow him to quit the grocery job and still be able to pay the bills...so he's been working 2 jobs for 3 yrs now(he's been at the grocery job for a total of 6 yrs). He's bitter about the fact that his day job doesn't pay him well enough to quit the grocery job. He smarts off to customers all the time. He's told me with a completely serious straight face, "I haven't had a customer worth a minute of my life" on more than a few occasions. Whenever I visit him at work, it's actually ENTERTAINING to watch him say the things he does to customers just to shock them, piss them off, or amuse himself at their expense. He's so entertaining, that I bet that with all the customers he's lost for the store, he's also GAINED a few just on the basis that he's too damn entertaining to miss! Haha.
  13. Quote:
    Originally posted by Retail Worker75

    I have never worked with such backwards, ignorant, self-righteous idiots before in my life. I had no idea people like this even exist. It's been a surreal experience. I could go on and on.

    Oh, I forgot to mention that most of my fellow retail workers have very shitty lives. Husbands and boyfriends in and out of prison for various violent offenses. Most of them are overweight, in poor health, take about ten cigarette breaks a day, and are nearly illiterate. I have finally realized that conversations with them are impossible. All they are capable of is 30-second nonsense conversations (referred to as "bullshitting") with the customers as they stand at the cash wrap. ... It's sad that there are some people who have no other options in life.
    I hear you on this one. Certainly not ALL retail workers are like this(uneducated "problem people" who treat min wage retail as a "career"), but a lot of them are. But what caliber people do you expect to be at such a low-paying job that requires minimum skill(if at all)?...only the people that cannot do better. These people are generally uneducated, "not that bright," unmotivated in life, or have criminal convictions barring them from employment elsewhere. If they could do better, they would...right? They act like it's a "career" because they know they can't do better...so the least they can do is act proud of what they have, just for the sake of dignity. The few people that DO have the education/smarts/ambition but are stuck in retail, are the people that DO NOT WANT to be there(like this story's poster, and like how I was).

    I find that the low caliber of people that you speak of, occur more frequently at lower-end retail jobs(e.g., Wal-Mart, K-Mart, ShopRite, etc). Generally the higher-end retail jobs(Macy's, Saks 5th Avenue, etc) tend to pay slightly better(but the wages STILL suck!) and they tend to hire better caliber people. For example, when I worked at Macy's, I found that most of the people there WEREN'T "career retail workers"...most were either college students, full-time moms, retirees, or people working retail as a 2nd job for extra cash + clothing discounts. When I worked at Macy's, I WAS a full-time retail employee with no other job prospect lined up(I'd just graduated college & couldn't find a career job right away), and if anything, a lot of my coworkers condescendingly looked down upon me. I felt goofy for not having a "second agenda" like most others.
  14. I work in retail at an old age =(. I want to get out,however due to the economy i can't quit until I find a different job. I'm literally inside dying from dealing with dumba** customers. This is a dead end job for me. I feel trapped. I have not to find a different job or else I'll go insande.
  15. Adding to the list: Leaning basics of mapping to do a "LondonCity: Daybreak" or what ever name I come up with

    Actually I didnt ask FatM yet If I could edit is map since the process of leaning to map has to come first.
  16. Adding to the list: Leaning basics of mapping to do a "LondonCity: Daybreak" or what ever name I come up with

    Actually I didnt ask FatM yet If I could edit is map since the process of leaning to map has to come first.
  17. retail work is so badly paid
  18. Howdy! Nice to be here

    Odchudzanie dieta 1000 kalorii is in here for the first time

    Cheers!
  19. ..look i cant understand people that always complaint about his job .. i do love in retail , even in oxford street .. it cant be more boring or hard than working in a kitchen restaurant 5 stars ,michelin or whatever donw there mate it's a nightmare.. !!!!

    take care

    miche
  20. In agreement with Comment #13's statement, not all retail workers are illerate or stupid idiots who has boyfriends and/or girlfriends and/or spouses with less than a brain. You'll be surprised that most retail workers (part-time especially) has full time jobs, highly educated and have spouses and/or significant others with intelligence and got it going on career-wise. The are using the part-time retail job (such as myself) to make extra money to make ends meet because of the financial lacking of the full-time job (because of the cost of living and ecomonical times we are living in.) I've been back in retail for approximately one year now after a 24 year hiatus from working retail (I currently work for Ashley Stewart, which is a bit on a upscale end--I am a full-time state worker (clerical/secretarial). As far as a career long term...NOT...using it as a financial stepping stone to get some financial things in order and also gain a bit more customer service experience...afterwards when it's time to go...I AM OUT.... I've experienced it's ups and downs working there...the pros and cons of customers you have to cater to and their moods along with it. Some come in pleasant and some...."with stanky and condencending attitudes". Some that you have to take the time to help out with fashion advice, making sure they are happy with the product they are purchasing, and then you'll have some customers that know exactly what they want with very little assistance. Customers like one of the postees of the forum stated that you can have the store or a certain part of the store in clean, items straighten out in perfect condition and order which you took the time (1 hour or more) for a customer to jack up everything in less than 5 minutes for a particular size and then to add insult in injury....leave without even purchasing the product....Well..that's part of the trials and tribulations of working retail..."customer always right" and it's all about the customer. The hours of standing up can be rough--especially when you are older (got the varicose veins to prove it). The work hours for me is a bit more flexible due to the fact I work part-time (depending on the manager that is overseeing the store) if you are blessed with a good understanding manager that is willing to work with you--it's all good, if not God be with you! LOL I trully understand though you definitely got to have the patience, endurance, drive, energy and tenancity to work retail and it's not to everybody to deal with, part or full-time. Make sure when you do start working retail is it something that you want to do long-term or short term.