Sandusky is the capital of Hell…Cedar Point Job

So I’m a college kid, just looking to make a few bucks to lessen the bust of my tuition. My dad’s girlfriend suggested I apply for the BEST SUMMER JOB OF ALL TIME at America’s Rockin’ Roller Coast. So I pull out the handy dandy laptop and apply online for Cedar Point Amusment Park. Within a few weeks, I get a call from head honcho of the foods service office. Without a second thought, I accepted the job. I was just so excited at the time, because I had no other prospects of work. I was desperate. Everyone was so excited that I was going to be working at the greatest amusement park in the WORLD. Even I was at first. I get to the job and start working….

What aspects of my job do I hate? One word: guests. I freakin’ hate guests. And I get to deal with 40 thousand of them a day! Every single day, no less than a thousand people insist on bitching to ME that the prices are so high. For christ’s sake, people, you’re in an amusment park, of course prices are going to be high. If you don’t want to pay $7.50 for some chicken fingers and fries, than go to McDs and leave me alone. And if that doesn’t work, stupidity will. On our menu it specifically says that it comes with the HOT DOG and FRIES. Yet, guests never once fail to ask me what’s in the hot dog basket. Then you get the people who don’t decide what they want until they’re next to be waited on, and then they act all surprised when you ask for their order and have to take 20 minutes to decide whether or not they want a hot dog or chicken. And then there’s all the freakin’ kids. I mean, kids are great and all, just not when they’re hungry. And they’re so god damn picky. Well, enough about that. And whose idea was it to give cashiers WADS of money. You’re the one that stuffed it into your god damn pocket, why can’t YOU unfold it. We ALL know how bad customers get. Let’s talk about management.

Superiority is seperated by the color of your name tag. There are light green tags (ages 14+15) dark green tags (16+17) red tags (18+ worker bees) blue tags (supervisors) double blue tags (specialty + area supervisors) and silver tags (…bosses). I’m a red tag. Currently, I have 7 bosses. Two supervisors, 3 area supervisors, and 2 big bosses. If an employee has done something wrong in a stand, you WILL hear from 6 other people telling you that you’re doing something wrong. You don’t answer to one person, you answer to 17. It just gets annoying. In the entire park there are over 60 different food service locations. If at one particular part in the day my stand is slow, or another stand is getting SLAMMED by guests, any of my 104 supervisors can automatically send me away to a different stand to work. And not only am I working with new people and a different kind of food and location, but I’m expected to perform my job absolutely perfect and with a smile on my face. It doesn’t seem to bother them a tad bit, they pretty much treat us like mindless drones. I’m sorry, but I don’t really work all that well when I have no confidence in what I’m doing.

Let’s talk about guest service. Cedar Point THRIVES on superb guest service. I will easily admit that Cedar Point has the ‘happiest’ and friendlist staff of all amusement parks. Why? Because management practically puts a gun to our heads and tell us to smile. Atleast once a week, we’ll get news that the big big boss is in our area, and that he’s firing people that aren’t smiling. And that’s so dead serious. Someone from my stand got fired yesterday. It’s not her fault her father was in a serious car accident and she found it really hard to be extremely happy. We’re supposed to talk to our guests from the minute they approach us to the moment their out of our view, with no empty space to take a breath in between those two times. And half the time guests are too busy bitching at us to even NOTICE that we’ve been on our feet for ten hours already, and our supervisor is behind us whispering “…smile, damnit.” in our ear. Sometimes I like to go in back and beat my head against the brick wall. That usually makes me feel better.

Now let’s talk about grooming. Grooming can get pretty bad sometimes. All white socks, all white shoes, always wear a belt, always be completely clean shaven, no beards, mustaches or goatees allowed, never take your hat off while in uniform, if outside of the park in uniform, you must be in COMPLETE uniform guidelines and can not use harshh language, can’t spit smoke or eat on the midway, can’t hug each other or shake hands on the midway, and there’s a current rule in effect that states you can’t breathe on the midway or make eye contact with guests on the midway. I know, it seems pretty lame that I complain about all these little things. But it’s the tons and tons of little things that make me want to bitch.

The ONLY thing that rocks about my job is the people. I LOVE my crew. I love my two unit supervisors. They’re all great people and great friends. Our stand is known as the drug store because half of us are always self medicated for good reason. I prefer my stash of Prozac, Vioxx and pain killers. We know how to have a good time and in between dinner rushes and taking orders, we try to keep our sanity. But at the end of the day, I feel as if I’ve done nothing to better myself or anything else for that matter. There’s plenty of room to move up in the company, and it’s rather easy. I was offered a supervisor position not more than a week ago, but swiftly turned it down. I’m smarter than that. If it weren’t for the people I work with at Cedar Point, I would have quit and blown up the park on my out.

So, over all. Cedar Point is NOT the greatest summer job of all the time. It’s probably one of the worsts summer jobs of all times. Long, long hours, horrible management and dumbass guests. Yes. If you’re a guest, I gauruntee you’re a dumbass. Look at it from our point of view and you’ll understand. I don’t care if you OWN the park, if you’re in the park in civilian clothes, I probably hate you for some reason or another. And it doesn’t help that I work in the very back of the park and walk a mile and a half THROUGH you stupid guests to get to and from work every day/night. The only thing cool about working at Cedar Point are most of co workers and being able to ride the Millenium Force before work in the morning.


Old Comments:

  1. haha... i totally agree with what you've said. i work in the hotels so i guess i have less dumbass people to deal with daily. but sometimes these people can be down right sick and dirty their room like no one's business. well i guess you're right, it's the crew who matters most throughout my stay there. i'm going back this year. and hopefully i won't see one of my idiotic boss again.
  2. I am sorry but I think you are all wrong!! I too work at Cedar Point and think it is a great place to work. It has it's problems just like every other employer has. I think you all are just lazy and like to complian.... In fact I think you would probably complian about any job you had. Sorry! But Cedar Point is not as bad as you made it out to be!
  3. Wow. I wonder where you worked...I work in foods too, probably know you... But you know, even if CP is hell, I bet you miss it now, dontcha!!!!!
  4. Hey dumb asses if you dont like it leave.
  5. I too understand how most of you are feeling. I worked in tickets, that's right, i was a TICKET TAKER! Sounds like the easiest job in the world right!? Ha. Management makes us tell the guests that they can't bring in any kind of food or beverage cept water ... Imagine all the little brats that come through with back packs and crap and when we don't have time to check them caus of the thousands of people we are letting in guess what the guy with the Mc Donalds has to say about it. I've been cursed at, spat at, had drinks tossed at me and have even been called .... "That balck bitch!" and for what!!! People lose their farking minds! ... I think we see the most people, and the worst thing is since we are the last people that they see they decide to bitch and complain to us about EVERYTHING that's wrong with the park. I mean EVERYTHING! From the food prices, to the dragster being down, to the bathrooms being dirty, you name it. And the worst thing about working tickets is stupid guests who think they are making smart comments. Differents people, same dumb ass comments. Or people who want to know everything about the park and want to talk and talk when there is a big angry mob of guests wating in line. With all that being said, I love the people too much to quit, it's the one summer job where i can meet people from all over. And they money isn't that bad.

  6. The things, you just expressed where the same. Things I ,and my crew had to go through at michigan adventure, which is also owned by cedar point. I'm behind you 100%
  7. Maybe there would be the most exciting tiring jobs await for me this summer, anyway , I can't step my foot backward...
  8. AMEN. I used to work in Food Services too this summer. I tried to stick it out for as long as I could, but eventually it became too much.

    I quit.

    One of the best decisions I ever made.
  9. I worked at the Boathouse back in 1996. My manager was Mark Sowash, aka Skip. That fat slob would tell us that we could not eat anything or have any lunch breaks during our 12-13 hour shifts, but would waddle his fat ass into the walk-in cooler and "quality-test" the Snickers pie. I passed out in my room at Cedars Dorm from heat stroke and he had the nerve to accuse me of being on drugs (I have never in my life done drugs)...and when I told him that I don't use drugs, he said "Oh, I find that hard to believe!" No one liked him and he made life hell for those of us who worked in his restaurant. This "man" was a Silver-tag, meaning he was considered not only qualified but was chosen to have a position of authority! Working at Cedar Point, under "Skip", ruined Cedar Point for me forever. I will never go there as a guest, nor would I ever recommend working there to anyone that I know.
  10. I worked at Cedar Point in 2008. I was in Games, though. Area 2, the line of games in front of MaxAir and across from the arcade. I originally applied for a position in the arcade, but nope, I got stuck running a game. At least I didn't have to use a mic, though. The hours were ridiculous- at the beginning of the season I pulled maybe 20 hours a week, but by the end of the season everyone in the area had to work 60 hours a week or more. Shit's crazy. I totally agree with the comments about the guests- spending a summer surrounded by morons made me never want to go back to the Point as a patron. Despite all the shit, though, I have to admit I want more than just about anything to go back again. I miss being part of everything, I miss my awesome co-workers and even awesome-r supervisors, and I miss the city of Sandusky.
  11. I work hard and I want to come to a some point on my life that I will be able to manage people and own a business...

    All I would say, everthing is about working hard, and succes.... Whether you like your job or not....
  12. I wasted 3 years of my 20's in the customer service/gaming industry of Las Vegas. Aside from mental dormancy, this industry contributed absolutely nothing to my development as a human being. Rude people, snide comments, meddling coworkers, and holiday schedules, are among the nightmare of a life that casino employees lead.

    I am thankful for having supportive parents who always encourage me to pursue my goals. This fact in itself distinguishes me from the dried up, gossiping dregs of society who seek employment in a casino. I was lured into it by a college friend who seemed very happy with her employ as a blackjack dealer. Upon my employment, I realized the "happiness" was obtained through excessive, after work drinking and gambling with coworkers.

    I am only mad at myself for not seeing it before I was employed there. Drinking, gambling, and cursing biconditionally lead to negativity. I quit in February of this year, storming out in the middle of my shift. At least I was also enrolled in a Master's Program at UNLV concurrent with my shady employment. Now, with the help of my parents I am about to finish school. I am happy.

    Ultimately, I want to say: Stay in School. Finish school. For those who are young enough to attend school, God speed and finish. For those with families and making two ends meet, encourage your children to do better in school by setting the highest standards possible. This is a country where education is based on scholarships and recognition for academic achievements. I don't know why so many English speaking Americans settle for jobs as bartenders, servers, valet. Furthermore, my shock comes at the hubris of a seasoned customer service employee, say, a waiter, who rags on a less seasoned waiter because he cannot turn tables as quickly or "upsell" as much. This is ridiculous. Most of this remedial work requires less than a fourth grade education. Of course, a waiter of ten years will surpass a 19 year old waiter because of the perfunctory nature of their job. For this more than likely uneducated employee to be condescending to a newer employee is entirely a meta-fashion in the customer service industry. And trust me. These jobs are NOT fun and a routine stubborn laziness replaces the creative, analytical prowess of the mind. More importantly, a negativity consumes the disgruntled worker. This negativity pervades all areas of the person's life. Get an education and a real job.

    "Knowledge is Power."
    --Francis Bacon